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Supplier directory

The Suppliers list is the directory of every supplier you’ve configured. This page covers what’s on the list, the special “Default supplier” entry, the supplier detail page, and what happens when you delete a supplier.

  • The supplier list
  • Bulk actions
  • The Performance badge
  • The Default supplier
  • Supplier number format
  • Supplier detail page
  • Default values for new suppliers
  • Deleting a supplier
  • See also

Each row shows:

  • Checkbox — select one or more suppliers to reveal the bulk Actions menu (see below).
  • Supplier — name plus the auto-generated supplier number underneath.
  • Contact — primary contact person, email, phone.
  • Location — city and country.
  • Performance — a coloured badge with the supplier’s on-time-delivery rate (see below).
  • Variants — how many variants you buy from this supplier.
  • Actions — edit and delete.

Filters above the list let you narrow by supplier name, location, performance bucket, and variant-count bucket (0 / 1–5 / 6–20 / >20).

Checking one or more rows reveals an Actions menu in the page header. The header also shows how many suppliers are selected and, when the entire visible page is ticked and more results exist on other pages, a Select all N matching link that expands the selection to every supplier matching your current filters.

This action updates the cost on each selected supplier’s variants to match Shopify’s current unit cost for those variants. It also carries the updated cost through to any draft purchase-order line items linked to those variants.

How the sync runs:

  1. Click the checkboxes next to the suppliers you want to update (or use Select all N matching).
  2. Open Actions → Sync Shopify cost → supplier cost.
  3. If any selected suppliers use a currency other than your shop currency, a currency step appears first. For each foreign currency you choose one of:
    • Convert with exchange rate — multiplies Shopify’s cost by the exchange rate you enter. Logistified pre-fills a live rate automatically; you can override it.
    • Sync regardless — copies Shopify’s numeric cost as-is, without conversion.
    • Exclude these suppliers — skips all suppliers that use this currency.
  4. Click Continue to start the sync. A progress bar tracks each stage. The dialog cannot be closed while the sync is running.
  5. When finished, a summary shows how many costs were updated, how many were skipped (for example, because Shopify had no cost recorded for a variant), and any errors. The supplier list refreshes automatically.

The Performance column shows a coloured badge based on the supplier’s on-time-delivery rate:

BadgeThreshold
Excellent95% or higher
Good90–94.99%
Needs improvementLess than 90%
No dataRate not set

The rate is not computed automatically. You set it manually on the supplier (Edit supplier → On-time delivery rate). Treat the badge as an informational label for your own bookkeeping — it has no functional effect on reorder suggestions, PO creation, or notifications unless you explicitly opt in via the forecast’s supplier-reliability setting.

When Logistified is installed, it creates one special supplier called Default supplierDefault supplierA built-in supplier entry that represents "no supplier assigned." Logistified attaches it to every variant by default; you replace it when you set a real primary supplier. Read more → . It:

  • Exists for every shop.
  • Is attached to every variant by default.
  • Has fallback defaults for lead time, MOQ, and pack size (longer lead time, MOQ 0, pack size 1).
  • Cannot be deleted.
  • Appears in lists but is often filtered out of pickers — most operators don’t actually buy from “default.”

When you set up real suppliers, replace the Default on the variants you buy from those real suppliers.

When you create a supplier, Logistified generates a number in the form SUP- followed by a name-derived prefix and a 6-digit timestamp suffix — for example, SUP-ACME078293. The number is editable on the supplier detail page. Logistified does not enforce uniqueness when you edit the number, so be careful not to duplicate one by accident.

Click any supplier in the list to open the detail page. Tabs:

  • Overview — contact details, address, currency, payment terms, tax rate, notes.
  • Variants — every supplier–variant link with this supplier.
  • Supply — availability, price breaks, and supplier-held stock for this supplier’s variants.
  • Credits — credit balance + application history.
  • Terms — full address and commercial terms.
  • Activity — log of changes to this supplier.

When you create a new supplier, these defaults apply:

FieldDefault
CurrencyEUR
Payment terms”No Payment Terms” (note: different from PO default which is “NET 30”)
Tax rateNone (none assigned)
Discount termsNone
Credit limit(display-only — Logistified doesn’t enforce it against POs)
Minimum order value0

Edit on the supplier detail page.

Suppliers are archived, not hard-deleted. The system:

  • Marks the supplier as archived.
  • Promotes the Default supplier to primary for every variant that had this supplier as primary, provided the Default supplier already has a row for that variant.

After delete, the supplier is hidden from lists. Recover from the archived view.