Supplier directory

The Suppliers list is the directory of every supplier you’ve configured. This page covers what’s on the list, the special “Default supplier” entry, the supplier detail page, and what happens when you delete a supplier.

The supplier list

Each row shows:

Checkbox — select one or more suppliers to reveal the bulk Actions menu (see below).
Supplier — name plus the auto-generated supplier number underneath.
Contact — primary contact person, email, phone.
Location — city, state/province, and country, with the postal code on a second line.
Performance — the supplier’s on-time-delivery rate as a percentage, with a one-word reliability label underneath (see below).
Variants — how many variants you buy from this supplier.
Actions — edit and delete.

The search box above the list matches far more than the name: supplier name and supplier number, contact person, email, phone, website, city, state/province and country, and the supplier SKU, supplier product name, product URL, and variant notes on any of that supplier’s variant links. Next to it, filters narrow by location, performance bucket, and variant-count bucket (No Variants, Low (1-5), Medium (6-20), High (21+), plus the shortcuts 100+, 250+, 500+, and 1000+). The location filter’s options come from your suppliers’ cities, states/provinces, and countries.

Bulk actions

Checking one or more rows reveals an Actions menu in the search-and-filter toolbar above the table. The same toolbar row also shows how many suppliers are selected and, when the entire visible page is ticked and more results exist on other pages, a Select all N matching link that expands the selection to every supplier matching your current filters. When an accounting integration is connected, the menu carries a fourth action, Match to [provider] — see Accounting contacts.

Sync Shopify cost → supplier cost

This action updates the cost on each selected supplier’s variants to match Shopify’s current unit cost for those variants. It also carries the updated cost through to any draft purchase-order line items linked to those variants.

How the sync runs:

Click the checkboxes next to the suppliers you want to update (or use Select all N matching).
Open Actions → Sync Shopify cost → supplier cost.
If any selected suppliers use a currency other than your shop currency, a currency step appears first. For each foreign currency you choose one of:
- Convert with exchange rate — multiplies Shopify’s cost by the exchange rate you enter. Logistified pre-fills a live rate automatically; you can override it.
- Sync regardless (copy number) — copies Shopify’s numeric cost as-is, without conversion.
- Exclude these suppliers — skips all suppliers that use this currency.
Click Continue to start the sync. (If every selected supplier already uses your shop currency, there is no currency step and no Continue — the sync starts the moment the dialog opens.) A progress bar tracks each stage. The dialog cannot be closed while the sync is running.
When finished, a summary shows how many costs were updated, how many were skipped (for example, because Shopify had no cost recorded for a variant), and any errors. The supplier list refreshes automatically.

Update connections

This action re-runs each selected supplier’s vendor and collection connections in one pass — the same refresh you’d trigger one at a time from Manage connections on the supplier detail page, run in bulk from the list.

How the update runs:

Click the checkboxes next to the suppliers you want to update (or use Select all N matching).
Open Actions → Update connections. The dialog shows the selected suppliers and waits for you to confirm — nothing changes until you click Update connections.
Optionally turn on Set as primary supplier before starting: every variant the update adds then gets that supplier as its primary supplier (any previous primary supplier for the variant is demoted). Variants already connected to the supplier are left as they are.
Logistified processes suppliers one at a time. For each supplier, newly matching variants are added and variants that no longer match are removed — except any variant that’s on a purchase order, which is kept either way. Suppliers with collection connections get the more thorough check, which also removes any variant that was manually added outside every connection.
A progress row per supplier shows what’s happening, with added/removed counts once it finishes — or No connections for suppliers that have no vendor or collection connections set up. A failed supplier doesn’t stop the run; it’s marked and the rest continue.
When finished, a summary reports the totals added/removed across all suppliers, plus how many had no connections or failed. The supplier list refreshes automatically.

Export suppliers

Downloads the selected suppliers, or their items, as a CSV/XLSX file — see Exporting suppliers for the full walkthrough of export types and templates.

The Performance column

The Performance column shows the rate as a percentage with a reliability label underneath. Hover the cell for a one-line explanation.

Label	Threshold
Excellent	95% or higher
Good	90% up to 95%
Review	Below 90%
No data	Rate not set (a rate of 0 also reads as “No data”)

The Performance filter above the list offers Excellent (≥95%), Good (90-94%), Needs Improvement (<90%), and No Data. The first three line up with the column’s bands, but No Data does not: it matches only suppliers with no rate stored at all, so a supplier whose rate is exactly 0 reads as “No data” in the column while the filter returns it under Needs Improvement (<90%).

The rate is not computed automatically. You set it manually on the supplier (Edit supplier → On-time delivery rate). Treat it as an informational label for your own bookkeeping — it has no functional effect on reorder suggestions, PO creation, or notifications unless you explicitly opt in via the forecast’s supplier-reliability setting.

The Default supplier

When Logistified is installed, it creates one special supplier called Default supplier. It:

Exists for every shop.
Is attached to every variant by default.
Carries fallback lead time, MOQ, and pack size on every link it creates — the values you entered during onboarding, or 40 days / MOQ 0 / pack size 1 if you left them blank.
Cannot be deleted.
Appears in lists but is often filtered out of pickers — most operators don’t actually buy from “default.”

When you set up real suppliers, replace the Default on the variants you buy from those real suppliers.

Supplier number format

When you create a supplier by hand, Logistified generates a number in the form SUP- followed by up to four characters taken from the supplier’s name and a 6-digit timestamp suffix — for example, SUP-ACME078293. Suppliers generated from a Shopify vendor or collection, or from an accounting contact, get a shorter timestamp-only form (SUP-MJ4K8XYZ), and Stocky imports get SUP-STKY-….

The number is shown on the supplier detail page and under the name in the list — click it to copy. There is no field for editing it.

Supplier detail page

Click any supplier in the list to open the detail page. It has three tabs, in this order:

Variants (opens by default) — every supplier–variant link with this supplier. The table has its own sub-views: Variants, Price breaks, My stock at supplier, and Supplier offers. The last three are plan-gated — Price breaks and Supplier offers need the Enhanced plan, My stock at supplier needs Elevate. On a lower plan the sub-view still opens and the data is still visible — what changes is that an upgrade notice appears above the table and the add/edit actions (bulk and per-row) are hidden.
Credits — credit balance + application history. Needs the Elevate plan: on a lower plan the tab still opens, but the table is dimmed behind an upgrade notice and the credit actions are hidden.
Overview — basic information (supplier ID, tax ID, currency, notes), contact and address (including the default email recipients), business terms (minimum order, credit limit, payment terms, discount terms, purchase tax rate), and a created / last-updated timeline.

Older links that used ?tab=supply, ?tab=terms, or ?tab=activity still work — those tabs were folded into Variants and Overview, and the links redirect there.

Default email recipients

Each supplier can carry two lists of email addresses, separate from the single Email field:

Default email recipients (To) — pre-fills the To field when you email this supplier a purchase order or a return. If left empty, the Email field is used instead.
Default CC recipients — always copied in when you email this supplier, on top of any CC addresses the email template itself adds.

Set these in the Create supplier or Edit supplier dialog: type an address and click + (or press Enter) to add it as a chip, and click the × on a chip to remove it. Both lists accept any number of addresses. Once set, they show up on the supplier detail page’s Overview tab, and when you open the send-email dialog for a purchase order or a return involving this supplier, they seed the To and CC fields automatically — you can still add, remove, or replace addresses before sending. Transfer-order emails go to the destination location rather than a supplier, so they ignore these lists. On a resend, the addresses used for the previous send win over the supplier defaults.

Default values for new suppliers

When you create a new supplier, these defaults apply:

Field	Default
Currency	Your shop currency
Payment terms	”No Payment Terms” (note: different from PO default which is “NET 30”)
Tax rate	Your default purchase tax rate, if one is marked as default under Settings → Tax Rates; otherwise none
Discount terms	None
Credit limit	(display-only — Logistified doesn’t enforce it against POs)
Minimum order value	0

Edit on the supplier detail page.

Deleting a supplier

Suppliers are archived, not hard-deleted. The system:

Marks the supplier as archived.
Promotes the Default supplier to primary for every variant that had this supplier as primary, provided the Default supplier already has a row for that variant.

After delete, the supplier disappears from every list and picker, but its data (variant links, purchase orders, credits) is preserved in the database. There is no in-app archived view and no restore button, so delete with care.