Dropship purchase orders

A dropship purchase order ships directly from your supplier to a customer’s address instead of to one of your own locations. Use it whenever a supplier fulfills a customer order on your behalf — the order runs through the same statuses as any other PO, but it never adds stock to your warehouse and never touches Shopify inventory.

What makes a PO a dropship PO

Every purchase order has a destination: one of your Shopify locations, Dropship (customer address), or — on the Elevate plan — another supplier who holds the goods for you. You choose between them on the same picker you’d use to pick a location; Dropship is always offered as an extra option alongside your real locations.

A dropship PO carries a customer shipping address instead of a location. Its line items are never counted as warehouse stock, so it behaves like a normal order for tracking and paying a supplier, but like a pass-through for inventory purposes.

Creating a dropship PO

The destination picker is available everywhere you can create or edit a PO:

Create Empty PO, Create from Forecast, Create from Min/Max, and Create from Sales History all let you pick Dropship instead of a location. When you pick it in one of the replenishment flows, thresholds and quantities fall back to shop-wide values — per-location min/max overrides don’t apply to a dropship order, since there’s no location to read them from.
Create from Customer Orders (the sales-orders wizard, and its shortcut from the Orders list) creates one dropship PO per customer order by default, carrying that order’s items and the customer’s own shipping address — labelled Dropship (customer’s order address) in the destination picker. If Logistified can’t read an order’s shipping address (Shopify treats it as protected customer data), the PO is still created — just without an address, with a note in the preview; add it on the PO’s page before sending. When every selected order ships to the same address (or none has one), a Combine into one purchase order checkbox lets you merge them into a single dropship PO instead — it stays disabled, with the reason shown, whenever the orders’ addresses differ. Dropship destinations here always create brand-new POs; adding items to an existing PO isn’t offered for them.
Import from CSV/XLSX and Import from Stocky auto-detect a dropship shipment when the file’s row carries a deliverable customer address and no location resolves for it. Each detected group is counted as a dropship PO that “will ship to the imported customer address” in the preview, with a per-PO override if you’d rather assign it to a location (or vice versa).

The customer delivery address

The address is editable while the PO is in Draft. On the detail page, the location card shows the customer’s address and a Dropship badge in place of a location. If the address is missing, the card’s empty state reads No customer delivery address with an Add the customer’s delivery address so this order can be sent prompt, and an Add customer delivery address task tile appears right there in the Delivery Location column.

Where dropship POs show up

PO list — a Dropship badge appears next to the order, and the location filter gains a pinned Dropship entry alongside your real locations.
Detail page — the location card shows the customer address and the Dropship badge instead of a Shopify location, and inventory columns show an explicit “not applicable” hint instead of blank cells, since there’s no location to read stock from.
Reporting and the supply-orders dashboard — wherever purchase orders are grouped by location, dropship orders get their own Dropship group, separate from deliver-to-supplier orders and from orders that simply have no location assigned yet.

Sending and marking delivered

Sending a dropship PO requires a deliverable customer address instead of a location — the Send to Supplier action is disabled with an Add the customer’s delivery address before sending message until one is set.

Once a dropship PO reaches In Progress, receiving is relabelled to match what’s actually happening — the supplier is shipping to your customer, not to you:

Receive Quantities becomes Mark Delivered, and Receive Manually becomes Mark Delivered Manually.
Quick Complete reads Mark every remaining quantity as delivered, with a note that dropship purchase orders never update Shopify inventory.
The status stepper’s “Received” description reads All items have been delivered to the customer.

Marking a dropship PO delivered works exactly like receiving any other PO — full or partial, one pass or several — it’s the same action with different labels and no Shopify inventory push.

What never touches inventory

A dropship PO’s line items never move Shopify on-hand or incoming stock, at any status, through any action — sending, confirming, marking delivered, Quick Complete, a manual Shopify sync, or an unreceive/reversal. This is deliberate everywhere Logistified would otherwise touch inventory for a PO:

On-hand and incoming counts.
Forecast’s incoming-on-order figures.
Min/max reorder-point coverage (an open dropship PO is never counted as “already covers this shortfall”).
Incoming reconciliation.

Converting a custom item on a dropship PO into a real Shopify product stays blocked — that action would activate Shopify inventory at a warehouse location, which a dropship PO deliberately never does.

Exports

Bulk CSV/XLSX exports gain eight ship-to columns for the customer address: Delivery Company Name, Delivery Address 1, Delivery Address 2, Delivery City, Delivery Province, Delivery ZIP, Delivery Country, and Delivery Phone. They’re not in the default column set — add them from a purchase-order or line-item export template the same way you’d add any other column.

These columns follow the same two-tier rule as the PDF’s Delivery address block: the PO’s own shipping address first, falling back to the Shopify location — so they’re correct for both dropship POs and warehouse POs that carry an address override.

Merging, splitting, and returns

Merging — two POs can’t be merged if either one is a dropship PO, since each dropship order ships to a different customer. This applies even between two dropship POs. Deliver-to-supplier POs are blocked from merging too, for their own reason.
Splitting or duplicating — the customer’s delivery address is copied along with the rest of the order, so a split dropship PO keeps its ship-to address on both halves.
Returns (RMAs) — creating a return from a dropship PO uses the PO’s own customer address as the return’s origin, since that’s where the goods are physically coming back from — there’s no warehouse location to fall back to.

Limits

Dropship destinations can only be set or changed while the PO is Draft.
Creating from customer orders always creates new POs — there’s no “add to an existing PO” option for a dropship destination. Same-address (or address-less) orders can optionally be combined into one new PO at create time.
Line handling on a dropship PO offers Ship to customer and Buy and hold at supplier — the warehouse options don’t apply, since there’s no location to deliver or consign to.
Custom items on a dropship PO can’t be converted into a real Shopify product.
Replenishment flows (Min/Max, Sales History) fall back to shop-wide thresholds for a dropship destination; per-location overrides don’t apply.